Thank you to all the staff at Sincere Care Agency, who are incredibly professional, polite and caring, thanks to whom my grandmother feels wonderful. The service is excellent, and she receives the highest quality of care. We are very…
Licensed home care for eligible New Yorkers.
We help individuals and families access the support they need at home. Speak with our intake team about your current coverage, available care options, and the next steps to getting started.
Mon–Fri, 8 AM–6 PM | Se habla español
Tell us how to reach you and a little about the care needed. A member of our intake team will follow up.
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HOW HOME CARE STARTS
Our team is here to understand your family’s needs, answer your questions, and guide you through the next steps toward compassionate, personalized home care.
Call or submit the form and share current Medicaid coverage and care needs.
Our team reviews your information and explains applicable requirements.
Once requirements are met, we coordinate approved home care services.
Care is funded through Medicaid, so eligible families pay nothing out of pocket
We review your existing coverage and discuss available home care services and next steps
We coordinate and match approved patients with licensed, professional caregivers
WHY FAMILIES CHOOSE SINCERE CARE
We help New York families explore Medicaid home care options and connect with the support they need. Our experienced team is here to help you take the next step toward quality care at home.
More than a decade serving local families
Home care services through a licensed New York provider
Coordinating caregivers for authorized services
Local home care services throughout New York City
WHO WE HELP
Whether you’re a senior looking to remain independent, a family member seeking support for a loved one, or someone exploring Medicaid home care options, Sincere Care Agency is here to help you understand available services and find the care that fits your needs.
Helping eligible seniors remain safe at home.
Support for loved ones who need assistance.
Explore covered services and care requirements.
Daily care services based on approval needs.
Thank you to all the staff at Sincere Care Agency, who are incredibly professional, polite and caring, thanks to whom my grandmother feels wonderful. The service is excellent, and she receives the highest quality of care. We are very…
If you need home care services in the Queens area, don’t hesitate and call Iryna, the Queens office manager at ext. 1005. She was incredibly helpful in setting up everything for my grandmother, from coordinating evaluations to finding the…
I would like to express my deepest appreciation to the Sincere Home Care Agency. They are serving my mom for a very long time. They did provide an excellent care…
I will love to tell anyone who looking for a great established agency like this to come on board. And Sasha has treated my family as If we were her own. The time and energy spent with talking and making sure we were comfortable with…
Ever since I have switched my aunt to this agency, I have found it easy to coordinate the care for her. Services started right away with a very reliable caregiver. Huge thank you to coordinator Erica, she really goes above and beyond and…
Great agency, big thanks to Coordinator Erika she is always patient and really goes above and beyond. You can tell she genuinely cares, and it means so much to have someone like that looking out for patients.
I want to express my sincere gratitude to office manager Alla for her kindness, patience, and professionalism. She has gone above and beyond to ensure my mother receives the highest quality of care. The agency’s attention to every detail…
Very helpful agency with people available to help at a moments notice. Alla Bluveshtin is hands down the most helpful, attentive, and professional coordinator at the agency I’ve worked with. She’s knows everything and always knows how to…
Thank you to the agency for all your help. I appreciate everyone who I spoke with. Biggest than you to Tiffany — she was so easy to talk to, patient, and caring throughout the whole process. You can tell she truly cares, and I’m very grateful for everything she did for me and my mom.
I am deeply grateful for the help and support I received from Sasha. Not only was she knowledgeable and professional, but she was also genuinely kind and patient. She took the time to listen, understand my needs, and guide me with care. her…
Very pleased with this agency so far for my mother. Tatiana was very informative about PCA services at our neighborhood. She walked our family every step. I definitely recommend this agency. Thank you for always being so understanding. stay safe and warm out there 💗
I’ve had issues with a past agency regarding my fathers case, i’ve migrated here and been loving it ever since! Tatiana and Tiffany are always a call away if I need any help or have concerns. Lovely agency!
Thank you so much to this agency ! Taking the best care of my mother . Alla is always so sincere and genuine and helps us with any situation. Always reachable and always ready to help ! 5 stars and big thank you
Excellent services provided to clients at all times by caring professional caregivers, highly professional staff works at the agency - both coordinators and caregivers deserve highest praise. Absolutely recommend this agency!
This home care company is a life saver! In the stressful process of seeking support for my grandmother, i was met with warmth, compassion and empathy! Forever grateful for Sincere and their staff and the comfort of knowing my grandmotheris taken care of!
Medicaid coverage is generally required for Medicaid-funded home care. If you already have Medicaid, Sincere can review your current coverage and discuss the next steps for our home care services. If you do not have Medicaid, official application information is available through NY State of Health, NYC HRA and local Departments of Social Services.
Timing depends on Medicaid coverage, required assessments, service authorization and completion of Sincere’s intake process. In some cases, approved home care services may begin within a few days.
New York Medicaid may cover qualifying home care services when eligibility, medical-need and authorization requirements are met. Coverage and approved services vary by individual and Medicaid plan.
We help match the right caregiver to your needs.
We provide Medicaid home care in: Brooklyn Queens Manhattan Bronx Staten Island
Speak with Sincere’s intake team about available services and next steps for yourself or a loved one.
We do not determine Medicaid eligibility or handle Medicaid applications. For application information, please visit the New York State Medicaid Website.